Measuring Arba'een Pilgrimage Tourism Success: A Comprehensive Analysis of the Top 100 KPIs

SeyyedAbdolHojjat  MoghadasNian,Alemesadat  Moghadasnian

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Эта статья является препринтом и не была отрецензирована.
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Measuring Arba'een Pilgrimage Tourism Success: A Comprehensive Analysis of the Top 100 KPIs

S. MoghadasNian,

A. Moghadasnian

2026-02-22

https://doi.org/10.24108/preprints-3114558

The management of the Arba'een Pilgrimage, one of the world's largest religious gatherings, faces complex challenges that require effective strategies for operational efficiency, safety, and pilgrim satisfaction. This study explores the application of Key Performance Indicators (KPIs) to enhance these aspects of pilgrimage management. Through a comprehensive analysis, 100 KPIs were identified and categorized into 14 key areas, including Pilgrim Experience & Satisfaction, Operational Efficiency, Health and Safety, and Environmental Sustainability. The findings reveal that strategic use of KPIs can lead to significant improvements in logistics, safety, and overall participant experience, while also addressing areas for further enhancement. The study concludes with recommendations for continued refinement of KPI implementation to support the ongoing success of the Arba'een Pilgrimage.

Ссылка для цитирования:

MoghadasNian S., Moghadasnian A. 2026. Measuring Arba'een Pilgrimage Tourism Success: A Comprehensive Analysis of the Top 100 KPIs. PREPRINTS.RU. https://doi.org/10.24108/preprints-3114558

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