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Strategic Enhancement of Airline Maintenance Operations: A KPI-Driven Approach for the Chief Line Maintenance Officer
This study investigates the pivotal role of Key Performance Indicators (KPIs) in optimizing airline maintenance operations, with a focus on the responsibilities of the Chief Line Maintenance Officer (CLMO). Employing a mixed-methods approach, the research analyzes operational efficiency, safety compliance, maintenance quality, financial performance, and the integration of employee engagement and technological advancements. Findings highlight the substantial impact of a strategic, KPI-driven management approach on enhancing maintenance operations' efficiency, safety, and cost-effectiveness. This paper contributes to the academic and practical understanding of maintenance optimization in the aviation industry, offering a framework for implementing effective KPI-driven strategies.
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