Эта статья является препринтом и не была отрецензирована.
О результатах, изложенных в препринтах, не следует сообщать в СМИ как о проверенной информации.
AI-driven Voyages: Redefining Tourism in the Age of Smart Technology
1. Xiang, Z., Schwartz, Z., Gerdes, J. H., & Uysal, M. (2015). What can big data and text analytics tell us about hotel guest experience and satisfaction? International Journal of Hospitality Management, 44, 120-130.
2. Gursoy, D., Chi, O. H., & Lu, L. (2019). Antecedents of trust towards chatbots in travel and tourism services: A conceptual framework. Service Industries Journal, 39(9-10), 673-692.
3. Li, X., Law, R., Rong, J., & Vu, H. Q. (2018). Forecasting tourism demand with composite search index. Tourism Management, 68, 276-287.
4. Ivanov, S., & Webster, C. (2017). Adoption of robots, artificial intelligence and service automation by travel, tourism and hospitality companies – a cost-benefit analysis. In Robot, AI, and Service Automation in Travel, Tourism, and Hospitality (pp. 1-10). Emerald Publishing Limited.
5. Huang, M. H., & Rust, R. T. (2018). Artificial Intelligence in Service. Journal of Service Research, 21(2), 155-172.
6. Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25(3), 179-188.
7. Tussyadiah, I. P., Wang, D., Jia, C. H., & So, K. K. F. (2019). Virtual reality, presence, and attitude change: Empirical evidence from tourism. Tourism Management, 71, 256-268.
8. Stienmetz, J. L., Maxl, E., & Fesenmaier, D. R. (2020). Envisioning the future of tourism in smart cities: A model of AI-driven tourism. Journal of Tourism Futures, 6(2), 133-144.
9. Sigala, M. (2018). New technologies in tourism: From multi-disciplinary to anti-disciplinary advances and trajectories. Tourism Management Perspectives, 25, 151-155.
10. MoghadasNian, S., & MoghadasNian, S. M. (2023). Optimizing Airline Health Tourism Services: A Strategic KPI Approach. Enhancing Patient Journeys and Operational Excellence. In Proceedings of the First National Conference on Tourism, Culture, Civilization and History. Lorestan University, Lorestan, Iran. Language: Farsi.
11. MoghadasNian, S. (2014). Healing Journeys: The Essential KPI Guide for the Health Tourism Director in the Airline Industry [Digital edition]. Utilizing Key Performance Indicators to Enhance Patient Experience and Streamline Medical Travel. Aviation and Tourism Research and Innovation Center (ATRIC).
12. MoghadasNian, S. (2014). Nurturing Nature: The Definitive KPI Guide for the Ecotourism Director in the Airline Industry [Digital edition]. Harnessing Key Performance Indicators to Propel Sustainable Tourism and Preserve Planet Earth. Aviation and Tourism Research and Innovation Center (ATRIC).
13. MoghadasNian, S. (2014). Pilgrimage in the Skies: The Ultimate KPI Guide for the Religious Pilgrimage Tourism Director (RPTD) [Digital edition]. Strategically Leveraging Key Performance Indicators for Enhancing Spiritual Tourism in the Airline Industry. Aviation and Tourism Research and Innovation Center (ATRIC).
14. MoghadasNian, S. (2022). Flight to Excellence: A Comprehensive Guide to Key Performance Indicators in the Airline Industry [Digital edition]. Unlocking Success Through Data-Driven Strategies and Performance Metrics. Aviation and Tourism Research and Innovation Center (ATRIC).
15. MoghadasNian, S. (2023). Strategica Aeronautica: Mastering KPI-Driven Leadership Across the Airline and Tourism Ecosystem [Digital edition]. A Comprehensive Guide for Executives: From Analytic Hierarchy Process to Zero-Based Budgeting, Navigate the Full Spectrum of Strategic Decision-Making Metrics. Aviation and Tourism Research and Innovation Center (ATRIC).
16. MoghadasNian, S. (2014). Beyond borders: A KPI guide for integrating tourism in airlines: Flying towards new horizons—Understanding key performance indicators in airline tourism strategies [Digital edition]. Aviation and Tourism Research and Innovation Center (ATRIC).
17. MoghadasNian, S. (2011). Building Trust at 30,000 Feet: The Definitive KPI Guide for Customer Relationship Management in Airlines [Digital edition]. Leveraging Data to Enhance Customer Loyalty and Personalize the Airline Experience. Aviation and Tourism Research and Innovation Center (ATRIC).
18. MoghadasNian, S. (2011). Elevating Customer Experience: The Essential Guide for the Chief Customer Experience Officer (CCuEO) in the Airline Industry [Digital book]. Comprehensive Job Positions and Strategies for Delivering Exceptional Customer Experiences. Aviation and Tourism Research and Innovation Center (ATRIC).
19. MoghadasNian, S. (2011). Excellence in the Air: The Chief Customer Services Officer's (CCSO) Definitive KPI Guide in the Airline Industry [Digital edition]. Maximizing Customer Satisfaction Through Effective Utilization of Key Performance Indicators. Aviation and Tourism Research and Innovation Center (ATRIC).
20. MoghadasNian, S. (2012). Halal Hospitality: The Comprehensive KPI Guide to Managing Islamic Resorts [Digital edition]. Crafting a Halal-Friendly Resort Experience: Metrics for Success in Line with Islamic Values. Aviation and Tourism Research and Innovation Center (ATRIC).
21. MoghadasNian, S. (2012). Suite Success: The Definitive KPI Guide for Global Hotel Management [Digital edition]. Crafting Perfect Stays: Mastering Metrics for Unmatched Hospitality Excellence. Aviation and Tourism Research and Innovation Center (ATRIC).
22. MoghadasNian, S. (2013). Destination Excellence: The Ultimate KPI Guide for the Hospitality Director in the Tourism Industry [Digital edition]. Crafting Memorable Journeys: Strategic Metrics for Outstanding Guest Experiences and Sustained Loyalty. Aviation and Tourism Research and Innovation Center (ATRIC). Tehran, Iran & Milan, Italy.
23. MoghadasNian, S. (2013). World-Class Welcomes: KPI Insights for Enhancing International Guest Experience in the Hospitality Sector [Digital edition]. Beyond Borders: Mastering the Art and Science of Catering to Global Travelers. Aviation and Tourism Research and Innovation Center (ATRIC).
24. MoghadasNian, S. (2024). Artificial intelligence and the great transformation in the tourism industry: Revolutionizing travel services. Journal of Business Data Science Research, 3(1), 36–47. http://jbdsr.com/index.php/home/article/view/19 ISSN (Online): 2783-5340.
25. MoghadasNian, S. (2024). Tourism 4.0 in Iran: Navigating the digital transformation for sustainable and inclusive growth. International Journal of Innovative Research in Humanities, 4(3), 77–84. Received 8 April 2024; accepted 12 February 2025. ISSN 2783-2058. Retrieved from https://ijrh.ioas.ac/downloadfilepdf/742987